"I love working in the CRC because I’m empowered to use my bilingual skills daily and every moment is a new adventure."
"My favorite thing about the CRC is our customers. Nothing is better than helping our clients and getting a thank you at the end of the call."
The Western & Southern Financial Group is looking for the next group of professionals to join our Client Relationship Center team! If you’re looking for a career with a company who helps support the growth and development of its associates, a fast-paced fun environment, and a competitive salary, we’re looking for you!
Sound like you? Then view our open positions and apply.
Build relationships with existing and prospective policyholders and help meet their financial needs with Western & Southern Life insurance and financial products. Use industry knowledge, communication skills and rapport-building techniques to provide an exceptional customer experience that will help grow our business.
Enhance the client experience by researching, analyzing and resolving service requests and complaints. Identify possible cross-selling opportunities through lead generation and conduct conservation efforts to keep our clients satisfied in choosing Western & Southern Life to help meet their financial goals.
Be a key member of the team providing administrative support for our sales and service process. Your contributions will include providing a focus on professional and exemplary customer service at all times, including answering telephone calls, ensuring accurate completion of paperwork, dealing with internal service groups and more. Working with your manager, you will have the opportunity to enhance our sales and service process to help us meet the financial needs of our clients.