Client Relationship Center

Enjoy a Rewarding Career Helping Build Clients' Financial Security

The Western & Southern Financial Group is looking for the next group of professionals to join our Client Relationship Center team! If you’re looking for a career with a company who helps support the growth and development of its associates, a fast-paced fun environment, and a competitive salary, we’re looking for you!

Why Western & Southern Life?

  • Strength : A member of a Fortune Fortune 500 company in business for over 125 years, and consistently recognized for its financial stability and operating performance by ratings agencies.
  • Benefits: A competitive benefits package, including medical, dental, company-funded pension plan, a generous 401(k) match, paid training, and daily free lunch.
  • Culture: A fast paced professional work environment with a focus on the welfare of our employees and our clients.
  • Corporate Citizenship : Western & Southern is deeply rooted in Cincinnati and supports the city’s economic and cultural growth through major fundraising campaigns for ArtsWave, United Way and the National MS Society, to name just a few.

What are we looking for?

  • Sales professionals who want to provide solutions that help meet customers’ need to protect their loved ones with insurance products
  • Service consultants who work to enhance the customer experience with personalized customer service

Sound like you? Then view our open positions and apply.

Job Titles and Descriptions


Build relationships with existing and prospective policyholders and help meet their financial needs with Western & Southern Life insurance and financial products. Use industry knowledge, communication skills and rapport-building techniques to provide an exceptional customer experience that will help grow our business.


Enhance the client experience by researching, analyzing and resolving service requests and complaints. Identify possible cross-selling opportunities through lead generation and conduct conservation efforts to keep our clients satisfied in choosing Western & Southern Life to help meet their financial goals.


Be a key member of the team providing administrative support for our sales and service process. Your contributions will include providing a focus on professional and exemplary customer service at all times, including answering telephone calls, ensuring accurate completion of paperwork, dealing with internal service groups and more. Working with your manager, you will have the opportunity to enhance our sales and service process to help us meet the financial needs of our clients.